Featuring MAYA, the AI Assistant Powered by MasterCallers
Start Your Free 30-Day Pilot with MAYA
AI That Answers Every Call—So You Never Miss a Collection Opportunity
MAYA is your intelligent inbound voice assistant—trained for debt collection, designed to schedule, transfer, and support your team 24/7.
🔍 PROBLEM & SOLUTION
Your Team Can't Afford to Miss Calls—But They Also Can't Be Everywhere
In the fast-paced world of collections and financial recovery, unanswered calls mean missed revenue. Even the best-trained agents can't answer every call, all day, every day.
You're likely facing challenges like:
  • Missed or dropped inbound calls
  • Long hold times and frustrated consumers
  • Repetitive questions taking time from closers
  • Manual scheduling headaches
  • Limited staff availability outside business hours
That's where MAYA comes in:
  • ✅ Answers every inbound call—day or night
  • ✅ Gathers key caller information for your team
  • ✅ Schedules appointments directly via ZayitCRM
  • ✅ Transfers complex or high-priority calls live
  • ✅ Speaks one language per deployment—from over 20 available options
  • ✅ Provides compliance-friendly summaries in the MasterCallers Dashboard
🧠 WHY COLLECTION PROVIDERS ARE ADOPTING VOICE AI
Voice AI is No Longer a Trend—It's the Competitive Edge
Debt collection agencies, recovery firms, and call centers are quickly adopting voice AI to solve persistent problems and stay ahead of the competition.
Here's why industry leaders are deploying assistants like MAYA:
📉 Missed Calls = Missed Revenue
Agencies miss up to 25% of inbound calls. Voice AI ensures every call is answered, even after hours.
25%
Missed Calls
Typical percentage of inbound calls missed by collection agencies
100%
Call Coverage
MAYA's answer rate for inbound calls
24/7
Availability
MAYA's operating hours
🧍🏽‍♀️ Agent Burnout Is Real
Your best reps are stuck answering routine calls. MAYA handles intake and scheduling, freeing agents to focus on collecting.
Routine Calls
MAYA handles basic inquiries and information gathering
Scheduling
Automated appointment booking through ZayitCRM
Collection Focus
Agents concentrate on high-value collection activities
🧾 Manual Intake Slows You Down
MAYA collects names, reasons for calling, account numbers, and more—accurately, and instantly—and logs it in the MasterCallers Dashboard.
1
Traditional Process
Agent manually records caller information
5-10 minutes per call
Prone to human error
2
MAYA Process
AI automatically captures caller details
Under 2 minutes per call
Consistent accuracy
3
Dashboard Integration
Information instantly logged
Accessible to all team members
Compliance-friendly format
🧠 Outdated Phone Trees Frustrate Debtors
No more "press 1 to…" MAYA listens and speaks naturally, giving callers a human-like experience.
Natural Conversation
MAYA understands natural language and responds conversationally
No Menu Mazes
Callers simply state their needs without navigating complex options
Reduced Frustration
Improved caller experience leads to better cooperation and outcomes
🌎 One Assistant, One Language—Many Markets
MAYA supports over 20 languages, with one trained instance per deployment, letting you serve diverse audiences without hiring multilingual staff.
Global Reach
Expand your collection efforts to new markets without language barriers
Specialized Training
Each MAYA instance is specifically trained in one language for optimal performance
Cost Efficiency
No need to hire and train multilingual staff for each market you serve
✨ FEATURES
What MAYA Brings to the Table
24/7 Inbound Call Coverage
Never miss another call, even outside business hours
Live Call Recording + Transcription
Complete documentation of every conversation
20+ Supported Languages
One language per assistant deployment
Intelligent Routing & Transfers
Connect callers to live agents when needed
ZayitCRM Appointment Scheduling
Seamless integration with your existing system
Compliance-Friendly Conversations
Trained to follow industry regulations
Every assistant is trained to sound natural, stay compliant, and follow your specific intake and routing protocols.
Powered by MasterCallers
CollectVoiceAI.com is a dedicated voice AI platform designed for the private-sector debt collection industry. MAYA, our AI voice assistant, is built and managed by MasterCallers, a leader in intelligent voice automation.
Our Leadership:
  • Terrence Higgs – Founder & Chief Visionary Officer
  • Anthony Mitchell – President & CTO
We help collections teams reduce missed calls, improve intake quality, and focus on what matters most—collecting.
Tagline: Every Lead. Every Call. Mastered with MasterCallers.
❓ FREQUENTLY ASKED QUESTIONS
Can MAYA speak multiple languages?
MAYA supports over 20 languages, but each assistant instance speaks only one language per deployment.
Does MAYA collect payments?
Not during the pilot. The focus is on inbound handling, intake, call transfer, and scheduling.
Where are the call summaries stored?
Summaries and transcripts are stored securely in the MasterCallers Dashboard, not ZayitCRM.
Is this hard to set up?
No. Maya works via VOIP forwarding, SIP routing, or simple integration with your existing phone system.
What happens after the pilot?
You receive a full performance report: total calls, minutes used, transfers, appointments booked, and more. Then you choose whether to continue on a flexible monthly plan—no contract required.
✨ Let MAYA Start Answering for You Today
You've trained agents to collect. Let MAYA handle the front line.
2,500 inbound minutes included
Live call transfers + appointment booking
Custom assistant name, script, and voice
Powered by MasterCallers | Integrated with ZayitCRM
Every Lead. Every Call. Mastered with MasterCallers.